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Support & Remote Access
Two fast ways to get a tech on the case — open a ticket, or install our remote agent so we can connect on demand.
Submit a Ticket
Email [email protected] with what's going on. Tickets land in our queue, get prioritized by urgency, and a tech responds within one business day.
Download Remote Agent
RustDesk is our open-source, encrypted remote-support agent. Install it once and a tech can connect on demand — no per-seat fees, no third-party data exposure. Works on Windows, macOS, and Linux.